Citadines Culture Village Dubai, Waterfront Jadaf

The staff at Citadines was exceptional, especially Salimah, Lexie, and Danyah. They answered my many questions and helped me to get around easily with how to call a taxi and ride the metro. I had to extend my stay and their reception was a big part of why I stayed at this same hotel. I also really enjoyed having a water filter easily accessible to get more water whenever I needed. I had never seen that before and it was very convenient. The hotel always smelled good and made for a very comfortable stay.

Perfect for a business breakfast with easy access to coffee. Always fresh bread, fruit, cereals and cakes (terribly hard to resist). The area is always clean and the staff always had cold milk on hand for my cereal. Perfect! Room is always clean, comfortable welcoming, relaxing and the balcony always fresh ... slept like a baby in the bed with no disturbance. Bathroom perfect with everything I need. Loved this place because it had all the electricity sockets in exactly the right place and proper charging USB points that work. The Staff are not only super efficient, effective with just the right amount of "friendly" and I would like to thank Tharushi (reception) Faisal (reception and help) Lori (night reception) Salman (greet reception) (Security) Suraj (Valet) Waqas, Collins, Janica, Vince and the marvellous cleaning staff who kept me in coffee and water, and kept my room in ship-shape fashion. Thank you all for your kindness and patience when I regularly changed my plans. It is very much appreciated!

Cleanliness , design of the room , the room amenities are full . The staff are warm and I feel the real hospitality , specially the Filipino staff in the reception named Romar, he never asked to write a positive feedback about him not like the other receptionist I encountered from the other hotel . Seems they are treating the guest good because they want a favorable review . It should be rated as 4*. The location is not that far from the metro station, the area is so quiet . I definitely recommend the hotel and will come back soon

The actual hotel is just great. I was lucky enough to be upgraded from a normal room to one with a balcony. Although the view was limited (some creek, some highway, the airport)... it was fabulous to have a view. The STAFF were exceptional. I was well taken care of. The gym is 24/7 and lounging by the pool works during the day. The metro is about a 12 - 15 minute walk (fine except summer days). GREAT free museum Jadeel (modern) is walking distance. And it's fabulous.

Great service, extremely friendly staff. Room was clean and well appointed, though small. It had everything from a microwave and fridge to iron and ironing board. I loved the view from my room which had a lovely balcony; choose rooms that overlook the promenade as they present a pleasing picture to the eye. The location was quiet and I had amazing sleep in a comfy bed. The waterfront and promenade can make for an amazing walk in good weather. Special thanks to Lorie, Adhil, Tharushi and Vince for making my stay perfect.